Lorraine Thompson has a great post up about the pros and cons of long-term projects on her Market Copywriter blog. She does a great job showing it from both sides. We talked a bit in her comments section about the other issue with long-term projects: payment. It’s not about making sure to get it, but…
Tag: client issues
Listen Up!
Don’t you hate when you give advice to someone – advice that you have a particular expertise in giving – and they look at you as though you’ve grown three heads? But it happens. Despite our best efforts, some of our clients are going to think we’re nuts or worse, that their friends’ advice is…
Checks, Lies, and Silly Red Tape
Some of them are good – very good. I’m talking about the clients and pseudo-clients who cajole us into sticking our necks out or taking on work or working conditions that normally we’d run from. But haven’t we all said, “But they were so nice!” Yes, they were. It’s how they get you. By investing…
Partnering for Perfection
It’s been a bit of an angst-filled week so far. One of my newer projects isn’t going well, and it seems it’s more a matter of I-don’t-get-their-business-model rather than I can’t please them. The client is hanging in there with me and giving me some additional attention, which is great. I love when we all…
Politically Speaking
Maybe it’s a new trend and I’m behind the curve, but I’ve been seeing a great deal of email correspondence, tweets, and bold statements lately from business colleagues expressing their political views in group emails or segmented business groups. Before you think I’m overreacting, know that these are people with whom I’ve worked but have…
Saying When
No one likes to drop a client, especially when that client has been a steady source of work and income. But we outgrow each other, we move in different directions, and dare I say we bore of each other? By the end of this week, I will have ended a long-term client relationship for numerous…
Bringing Up the Uncomfy
Sometimes they just need to hear it. Sometimes clients need to know exactly why you left, what they can do going forward, and how they can succeed post-you. I’m not talking about the fly-by-nights who want to justify a $1/article job as “exposure.” I’m talking about legitimate businesses making critical mistakes that are chasing away…
Waving Goodbye
As I pull in a rather lucrative ongoing client project, I wave goodbye to one I’m glad to see going. (I have amended some of the facts so as not to embarrass those who are guilty, though I don’t know why.) I took it with the promise from the client that related projects would pay…
An Open Letter
Dear Clients Who Want Me to Work for Nothing: How do I say this? You know when you hired me you were getting the best possible writing out of me. I wouldn’t give anything less. But lately I’ve had something on my mind, something that’s uncomfortable to bring up, but I can’t ignore it. Clients,…
Falling Short
Faceboook wisdom – sometimes no matter how hard you try, some people still suck and you can’t please them. It reflects one or two less recent situations in which the client (a third-party client in these cases, so no worries of embarrassment) didn’t care to instruct or amend or even help us understand. Instead, she…