There was a situation recently involving one of my clients and one of their customers. (Facts have been altered to protect those involved, including me.) The customer was considered a difficult sort and the client was scrambling to make her happy. From her first contact with them, she’d laid down the ground rules, which appeared…
Tag: client issues
Tenacity and the Word ‘No’
I’ll give her credit – she’s tenacious. The editor of a magazine I worked with recently has once again contacted me to complete a story for her. That would be fine – only, I told her twice now that her publication doesn’t pay enough for me to justify the work involved, and that I had…
If the Shoe Doesn’t Fit
Today’s the day I tell a prospective client that his project is not a good fit for me. It’s unfortunate as I think the guy’s nice, but I’ve asked repeatedly for and have not received the project outline or notes. What I have received are musings that are nowhere near related to the project as…