Good day yesterday. I negotiated a fair contract with a new client and I turned down a client project that I simply don’t have time or energy for. I got a few appointments lined up for the upcoming trade show, and I started on the new client project. It was a glorious, sunny day, so…
Tag: client advice
How to Accept Losing Clients
Great weekend. My son was visiting and while I saw him for a small amount of time, that time was special. Sorry to see him leave, but glad for the time he was here. Despite this lingering sinus problem and remaining internal junk going on, I got outside and waged war on the whitlow grass….
Putting the Customer Back into Customer Service
Happy birthday to my oldest! He’s a handsome, good soul, and the source of his mother’s pride. It never fails. When you can least deal with it, something is going to need to be dealt with. That goes for work and now mattress delivery. I paid for it – the delivery. I scheduled it. I…
Worthy Advice: Show Your Stuff
Just two more days to score your chance at some free Amazon swag: Sign up to receive my occasional newsletter and you’re entered to win a $20 Amazon card! Make sure you’re all signed up by Saturday, January 21st (that’s tomorrow) before midnight. If you sign up January 22nd, you still get the newsletter, but…
When Losing is a Good Thing
Thanks once again to Peter Bowerman for hosting me on the Well-Fed Writer blog. Please hop on over and give Peter some comment love. Sometimes I like to go back to offers I’ve received, re-examine them, and review my decision to either take them or turn them down. Sometimes the decision is easy – sometimes…
Tire Kickers
Lovely weekend. We managed to get outside and enjoy the unusually warm weather. I was tempted to open the roof on the convertible yesterday! We weren’t able to fit in all the relaxing we wanted to, but I was able to be lazy for a few hours. That’s more refreshing than a nap sometimes. In…
Communication Vaguery
Want to save $20? Register before tomorrow night for the Mastering the Invoice for Maximum Profit Webinar. You’ll get in for just $29.95! Give it a gander here. Super day yesterday. I managed great headway on three projects, finishing one, roughing out another, and starting the third. I hope to have them completed this afternoon….
Randomness That Works
Superb Webinar yesterday! Thanks to one and all who attended and asked such great questions. Anne and I were happy for your presence and participation. If you didn’t get a chance to join in, drop either Anne or me a note. We’ll be happy to let you know when the next one is and see…
The Client Interview
I mentioned the other day I had a call on a project from a potential new client. It’s not going to work this time, but mainly because her budget is tight and she’s hoping to spend where it makes the most sense. In my opinion, the project she outlined was critical, but I’ll let her…
Deadly Marketing Mistakes
What I’m reading: Inishfallen Fare Thee Well by Sean O’CaseyWhat’s on the iPod: Helena Beat by Foster the People Hop on over to Devon Ellington’s Ink in My Coffee to get your copy of Devon’s latest book, Assumption of Right, just out today! Devon will be by tomorrow with a guest post on how her…