Firing Clients From Hell

I can’t stop laughing – over on Rich McIver’s CRM weblog, Rich identifies our worst nightmares – varying degrees of the hellish client. What’s more, Rich tells us how to rid ourselves of those who mean to cause us undue stress. Samples include: the bargain shopper, the one who wants your home phone number, the one who pays you when he gets paid, the one who wants to sue all the time, and my personal peeve, the client with the not-so-small project.

You have to read it. Go to Rich’s weblog to view the entire article. Thanks, Rich!