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Discussion: Favorite Client Attributes

Posted on April 12, 2010 by lwidmer

Still on vaca and enjoying the company –

We do a lot of lamenting about client issues, so I want to turn this on its ear a bit. Consider your perfect client – they’re out there – what would that client have that will keep you loyal?

I’ll start. My favorite clients (I have the pleasure of working with plenty of good people):

– Understand how to work with a contractor
– Don’t expect same-day turnaround
– Pay on time
– Are congenial and treat me with respect
– Have projects with at least a good idea where they’re going with it
– Agree quickly to signing, and abiding by, contracts

What does your favorite client look like?

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6 thoughts on “Discussion: Favorite Client Attributes”

  1. Devon Ellington says:
    April 12, 2010 at 12:16 pm

    All of the above, plus they have a good sense of humor and like to brainstorm, if and when appropriate.

    Reply
  2. Kimberly Ben says:
    April 12, 2010 at 1:05 pm

    I think you and I have the same favorite client.

    Reply
  3. Paula says:
    April 12, 2010 at 4:53 pm

    The only thing I'd add to your list is: They have a steady stream of assignments to keep me busy.

    Reply
  4. JMS says:
    April 12, 2010 at 6:37 pm

    I agree with all of the above… and I'll add that the best clients appreciate quality work–if they're just looking for cheap and/or fast, I'm not the editor for them.

    I'm lucky to work with clients who almost always understand how long work will take and who adjust budgets as necessary so I'm paid fairly.

    Reply
  5. Anne Wayman says:
    April 12, 2010 at 8:16 pm

    Well, just to add something… had to think hard… speaks up quickly if there is a problem.

    Reply
  6. Jenn Mattern says:
    April 12, 2010 at 8:41 pm

    Being able to understand and appreciate the value of a freelance writer is a big factor for me. I'm lucky in that most of mine are great about it.

    There was a perfect example this morning. A regular came to me wanting a new project, a bit different than our usual blogging gig. He, on his own, offered to pay double our normal rate because he understood the project would take some more time and effort. I can't put into words how refreshing that feels, just knowing I don't have to fight with my clients over things like that. They have reasonable expectations, and they're willing to pay for what they want. 🙂

    Reply

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  1. Devon Ellington Avatar
    Devon Ellington
    April 12, 2010

    All of the above, plus they have a good sense of humor and like to brainstorm, if and when appropriate.

    Reply
  2. Kimberly Ben Avatar
    Kimberly Ben
    April 12, 2010

    I think you and I have the same favorite client.

    Reply
  3. Paula Avatar
    Paula
    April 12, 2010

    The only thing I'd add to your list is: They have a steady stream of assignments to keep me busy.

    Reply
  4. JMS Avatar
    JMS
    April 12, 2010

    I agree with all of the above… and I'll add that the best clients appreciate quality work–if they're just looking for cheap and/or fast, I'm not the editor for them.

    I'm lucky to work with clients who almost always understand how long work will take and who adjust budgets as necessary so I'm paid fairly.

    Reply
  5. Anne Wayman Avatar
    Anne Wayman
    April 12, 2010

    Well, just to add something… had to think hard… speaks up quickly if there is a problem.

    Reply
  6. Jenn Mattern Avatar
    Jenn Mattern
    April 12, 2010

    Being able to understand and appreciate the value of a freelance writer is a big factor for me. I'm lucky in that most of mine are great about it.

    There was a perfect example this morning. A regular came to me wanting a new project, a bit different than our usual blogging gig. He, on his own, offered to pay double our normal rate because he understood the project would take some more time and effort. I can't put into words how refreshing that feels, just knowing I don't have to fight with my clients over things like that. They have reasonable expectations, and they're willing to pay for what they want. 🙂

    Reply
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