A conversation I started on a LinkedIn forum went something like this:
This has been on my mind a while. And with so many writers struggling (some of them for longer than imaginable), I thought this topic might be appropriate.
Writers, it’s time you become picky.
Ask yourself these questions:
1: When was the last time you turned down work?
2: When was the last time you should have but didn’t?
3: How’d that turn out for you?
4: When was the last time you doubted yourself? That includes how many times you’ve asked “Gee, should I get in touch again?” when that client has gone silent.
5: When was the last time you negotiated with a client over pay?
The conversation was popular. In my opinion, it’s also an important one we need to be having with ourselves.
So we’re going to have it. Right here.
I want you to think of the last five potential clients you’ve interacted with. Not actual clients — potential ones.
In thinking about those conversations, which of these things happened:
- They told you what the job paid
- You told them what you charge
- They gave you a rather short deadline
- You pushed back and asked for more time
- They handed you a contract that required liability insurance or you to take on part or all of the liability should something go wrong
- You negotiated better contract terms
- They wanted you to work without a contract
- You sent over your general contract
- The deal went forward without negotiation
- You said no and walked away
Be honest. Which one did you actually do versus the one you know you should have done? You don’t have to tell me. Just be honest with yourself.
I had a conversation with another writer about this very thing. She was concerned that if she turned down a client, even one who was handing her terms she wasn’t happy with, she’d miss them during the slow periods. Well, here’s a freelance truth you can take to the bank:
[bctt tweet=”You will never regret dropping a #freelancewriting client that doesn’t fit.” username=”LoriWidmer”]
Never. Let me say it again — never.
Here’s why that’s so: When you turn down a client that doesn’t fit, you make room for one that does. But you do something else, too.
You adjust your own mindset.
The ability to turn down a client that doesn’t fit means you’ve put yourself in a position that is equal to that of the client. Too many writers walk into negotiations thinking they have to cave on everything, and that the client’s terms are the only ones that count.
Bullshit.
Your terms count, too. Let’s put it in a different perspective. Imagine your client and you talked about a freelance writing project that would take 35 hours to complete, including interviews and research. You go to your calculator, and figure a price. That price: $8,000.
Your client, however, has a different calculator. Their figure: $500.
Are you taking that job? Hell no, you’re not. I don’t care if that’s the gig you think you’ll use to get into a new area — some things are just ridiculous. That’s ridiculous.
So why should negotiating better terms with a more viable client be any harder?
It shouldn’t. Because it isn’t.
Recently, I turned down a client. In initial conversations, I’d quoted $4500 for the 25-hour project. In subsequent conversations, they behaved as though I’d never spoken. Their “rate” as they put it was $1400. Hard pass.
Could I have done that gig? Sure. But look at the time I’d have wasted, the money I’d have lost, oh, and the pressure I’d have been under — they wanted me to turn it around in two weeks. So every existing client would have had to take a back seat to the one who was underpaying me and demanding more.
That’s how you should be viewing every new prospect.
Take that lousy client you have or have had in your past. Think about what went wrong, what you could have done differently. Did you assert your own needs? Did you negotiate? Or did you let fear get in the way?
Think about why it didn’t work out, or why it became a nightmare. If you could go back and do things differently, how would you change it?
The answer you come up with is your new approach for every potential client who crosses your path. No one will stand up for your writing business besides you. Treat every interaction like two equals trying to come to agreeable terms. Sometimes you will, sometimes you won’t. And that’s okay.
Writers, how did you get over your inability to turn down clients who didn’t fit?
What advice would you give writers who are stuck in “yes” mode?
5 responses to “Saying No to Freelance Writing Prospects”
I just re-posted a link on walking away from a client in March who only wanted to pay for words written and accepted, not the research time involved, or the paywalls I had to pay for to overcome. It would have cost me money to work for them, so I said no. No regrets.
I should have left the part-time onsite client on Cape after six months, but I was too exhausted. But I learned from that mistake.
That’s insanity, Devon! Only words written, not research? Without the research, there is no balance. There is opinion only. I’d bet it was something that wasn’t even considered thought leadership, was it?
Three recent potential clients reached discussions about money. All fell through—and I’m relieved.
Technically, two even sent contracts covering everything they might assign throughout the year, saying they’d be in touch when they found the “right fit” for me. I followed up periodically, but never got an assignment from either one. Why? My minimum rate exceeded their maximum rates. What I don’t understand is why they bothered to send me contracts to fill out and sign when they knew they weren’t going to accept my rates.
Another didn’t balk at the per-post rate I quoted; I explained it was negotiable, because I was basing it on the posts I do for a similar client, but their needs may differ. She said she needed to run it by her partner who handles financial details. Crickets. It’s only been a couple of weeks, but I’m pretty sure they went in another direction since she mentioned they found their previous writer on Upwork (they liked his work, but he was based overseas and wasn’t always available when they needed him, so they wanted someone local).
Earlier today I decided to peek at a few of the more reputable job sites, and saw pay rates from freelance writers and editors at $15-32 per hour. You guessed it. These “clients” determine how long each assignment “should” take, and pay only for that amount of time regardless of how long it takes you to complete the job. One said 1,000-word articles typically take three hours. Sure, I can crank out 1,000 words in three hours, but the interviews, research, and final polish probably take another three hours. Too many would-be clients seem to think writers can spin articles out of thin air.
Please don’t even consider applying to jobs that so grossly undervalue your skills and time.
I was afraid that first one would fall through, Paula. I agree — why make you go through the paperwork if they weren’t going to give you assignments? Strange.
I think your best shot will be the second one, though the Upwork connection is concerning. If they’re used to bargain-basement rates, they may not be ready to pay what real writers charge.
Yeah. It’s a family-owned business. Originally it was a vendor for events, but the pandemic forced them to totally revised their business plan. It’s really impressive how they did that. One of them likes to write and understands SEO better than most business owners, so it’s something they might opt to try themselves, too.