Words on the Page

a freelance writing resource.

Writers Worth: Building Trust

I’ve been watching a number of conversations on LinkedIn forums and elsewhere, and it’s interesting how many people have unwarranted trust issues. Not that they don’t trust their clients — for the most part, they do (and they don’t when the client hasn’t earned it).

I’m talking about writers trusting themselves.

Too many freelance writers at the beginning or even midway into their writing careers simply don’t trust themselves to do the job. These aren’t slackers, either. These are talented, skilled writing professionals who just can’t get out of their own heads.

Sadly, there are plenty of snake-oil salespeople out there willing to capitalize on that self-doubt. Too many unworthy clients not paying enough, too many job posters posing as real clients, too many courses promising too much and delivering too little to keep people coming back to learn more — it’s feeding off their fears, and I detest it.

But that’s not the real issue. There will always be people willing to sell you something you can get for free, or string you along until you’re a thousand dollars in and realize you’re getting nowhere. No, the real issue isn’t that these kinds of people exist — it’s that you, writer, don’t trust your ability to do the job you were born to do.

It’s a shame, really. The fear of failing is so palpable that it stops many a good writer from trying. You’re trying. So you’re already moving in the right direction. But where’s the thought that “Yes, I can do this” or “If she can do it, I can do it”? It doesn’t take a mentor or a paid coach or even a paid instructor to tell you that —

It takes you to convince yourself that you can do this.

So here are a few ways I worked beyond my own fears (for I had the same ones, dear writer) to a place where I know my worth:

Fake it. I painted on a confident smile and attitude despite my insides feeling like quicksand.I didn’t fake experience — that would be wrong — but I faked the confidence that most veteran writers project without thinking. I told myself it was just until I hung up the phone with the client or got that email/letter written. I wouldn’t let my shakiness into my voice or that putty in my knees to cause me to collapse until I’d completed the task in front of me. Then I could succumb to the fear. But oddly, you won’t. Try it.

Study on your own. When I started my freelance writing career, there were no online courses or coaches (there wasn’t really an “online” anything). There were books. There were magazines. So I studied what was available. If I wanted to write for XYZ Magazine, I went to the library and read three or four copies. You have it much easier — if you want to know how to create a white paper, you just type it into a search engine and start reading. Arm yourself with more knowledge about your craft. How could you not trust yourself if you’re sure of the answers?

Get feedback from colleagues. I didn’t have much of a support system pre-Internet, but once I got online, it wasn’t long before I found myself in the company of working writers. So I sat back and listened to what they were saying. I asked a question only if I didn’t see it asked already (meaning, I did some homework). I asked if there were any tips for whatever project I was about to do. Then I applied what sounded right. I was mimicking the best writers I knew — that’s a big confidence booster. You can do the same — if you see a freelancer who’s doing what you’d like to do, establish a relationship, then ask for some advice.

Practice. I practiced both my writing and my elevator speech (to answer the “Tell me about yourself and what you do”question). I practiced my grammar and sentence structure. I practiced approaching clients for work. If you’re unsure, try it before you do it. You learn to trust your own voice. Plus it’s a reminder of just what you have to offer.

Enlist more than one “what the hell” moments. If I hadn’t done this on numerous occasions, I’d never be here right now earning money. In a way, I allowed myself to think of my projects as practice. I thought “What the hell– if it doesn’t work, I start again.” What this does is prepare you psychologically to move forward. Fear cements you in inertia — allowing yourself to let go of the fear creates this sense of a gimme, a mulligan, or a do-over for whatever you’re about to try. It allows you to try and fail. But you won’t fail. You’ll learn something.

Refer to my kudos file. I still have one — a little folder on my email program that contains all the emailed praise I’ve received from happy clients. When you’re facing down a total bastard of a human being (some “clients” are clients in name only), that file will restore your confidence. In fact, the thanks and praise of others can really help underscore your value. Don’t forget to remind yourself whenever you’re feeling like crap.

Writers, how did you learn to trust yourself?

8 responses to “Writers Worth: Building Trust”

  1. Sharon Hurley Hall Avatar

    Love the idea of a kudos file, Lori; great way to get positive reinforcement when you need it.

  2. KeriLynn Engel Avatar

    Seconded, Sharon – I love the kudos file idea! I was lucky to get a couple of very positive client comments this week already, but I know they'll be tough to remember when my confidence is low. I'm off to start my kudos file now!

  3. Anne Wayman Avatar

    Yes, I too love the kudos file idea. Totally agree trusting ourselves is a must.

  4. Paula Avatar

    I don't need to say anything, Sharon, Kerilyn and Anne just said it for me.

    Like Keri, I plan to stat a kudos file now, starting with the three compliments I received a week or so ago.

    I just finished a "why not?" project, but it was for myself, not a client. A local arts group was holing its second annual New Play Festival. A friend tried to get me to enter last year, but I'm not great with play writing (I don't know upstage from downstage) so I didn't enter. Out of the 100 or so entries, my friend's play was one of six or seven that "won" a reading. The turnout was really astounding – the room was so full people were literally spilling into the hall – and it was really entertaining and inspiring to see and hear actors the 10-minute plays and see writers' faces when the audience laughed or cried at their works.

    I was hemming and hawing about entering this year. I had the germ of an idea, but didn't have much time. A couple weeks ago when my friend told me they had over 200 entries from across the country, but only one or two from our local area (and none from the host city, my city), I decided to enter just so someone was representing our town. With hundred of entries I know the odds are against my play being selected for a live reading – that sort of freed me up to write it the way I wanted to write it – ambiguous ending an all.

  5. Lori Widmer Avatar

    It's a folder I created in Outlook, Sharon. When some of the nasty people who get by the vetting process hit me with their ugliness, I refer to the file. 🙂

    Keri, great idea. The more you can put in there, the better. It's a godsend when someone has just insulted you or treated you badly.

    Anne, trust is essential. We can't do right by ourselves if we don't trust ourselves.

    What a fun project, Paula! That had to feel good. 🙂

  6. Ashley Avatar

    I have a kudos file, and thanks for the reminder to add a few recent emails to it! I need to browse in there right now anyway. And I need to practice some of the tips you wrote about here.

  7. Lori Widmer Avatar

    Commit them to memory, Ashley. The toughest time you'll have with nasty people is at the beginning of the career and going out about three years. Once you've had enough BS thrown your way, you'll toughen up enough to put your foot down.

    Until then, the kudos file works wonders. 🙂

  8. Damaria Senne Avatar

    This is such a timely post for me, Lori. Thank you.

    I've been aggressively marketing my business the past couple of months and sometimes, when I don't hear from people after sending an LOI or I email an old contact and don't hear back, I'd question myself.

    Not my credentials, because those clips are a fact. But i questioned whether I do have the chops to do the work/whether the contacts have confidence in my skills.

    This week, I looked through my portfolio and one particular feature article boosted my confidence hugely. When I wrote that piece, I didn't know much about the industry and had to interview a completely new-to-me pool of subjects. Yet, I managed to find them, pin them down for an interview and wrote such a damn good piece one of the companies I interviewed has kept it on their website's press section for years.

    For years I forgot about that gig. But seeing that clip reminded me what I'm capable of doing.. what I have already done. And I think, sometimes we need to take the time to remind ourselves where we come from and if we don't have that shiny clip yet, keep heart that the clips will happen in time.