Words on the Page

a freelance writing resource.

The Freelance Nevers

What’s on the iPod: Better Life by Keith Urban

Wow. The last few days I went from running in place (and all around) to a dead stop. Amen. I can take a lot of work at once, but I can’t take multiple interruptions that make it tough to get a single thing done. Such was my Tuesday and the first part of yesterday. I got the hair done (amen – I’m human again!), and came home to a resume in which the client was fluffed up because I failed to show his leadership qualities.

Sometimes I think they believe we read minds because nowhere in the info he’d given me was there a single mention of a project he’d led, a team he’d managed, or anything remotely resembling leadership. Two rounds of emails and a dozen pointed questions later, he coughed up the much-needed info.

This on top of my usual daily project deadline, plus two more articles for another client meant I didn’t get up from this chair until somewhere after 5:30. Then it was my turn to cook.

Yesterday I fared a little better, but I kept being pulled aside for various things, which meant my marketing was shot before it began and I didn’t get the start I wanted on a new project. Today is a new day, thankfully.

I was thinking about the ways in which we shoot ourselves in the foot (beyond the uncontrollable interruptions), and I’ve come up with a list of things we should avoid lest we handicap our own attempts to grow our businesses.

1. Never compete on price. If you think you can outbid someone and win the project that way, A) you’ve lost it in the long run (who needs a cheap writer? Not someone who needs a good writer), and B) you need to be dragged away from bidding sites altogether. Set your price as though you mean to do business like a grownup, not like a desperate writer wanna-be.

2. Never compromise your standards to win the job. The fastest path to resentment and job dissatisfaction is to take on a project that doesn’t agree with your morals, your standards, your pay rate, or any other part of your business or personal beliefs. Be true to yourself and let that – and your gut – guide you.

3. Never think you know it all. I’ve been doing this job for years, yet I’m still learning. I would no more tell you there is only ONE way to do this job than I’d tell you my feet are on fire (because they’re not). If you start presenting your expertise in absolute terms or make bold statement you can’t back up, you’re on the fast track to discrediting yourself and killing your reputation. (And yes, I see the irony of my listing this in a list of absolutes.)

4. Never make it up or embellish. If you don’t know, say so. If you haven’t done it, don’t pretend you have. If you expect to remain a trusted writing source, never lie to your clients or mask your experience.

5. Never miss your deadline. I mean never. If you’ve contracted to get it done by March 9th, it had better be in that client’s hands on or before March 9th. If you need an extension, ask for it the second you realize you need it (and it had better not be the day of or the day before). If you become unreliable, you also become unemployable.

6. Never underestimate your own value. You have mad skills. You’re offering a service that many clients are seeking. Just because you love your work doesn’t mean you must forgo fair payment for that work. My mechanic loves working on cars, but he’s not going to replace a transmission for $5.

What freelance nevers can you add to the list?

13 responses to “The Freelance Nevers”

  1. Devon Ellington Avatar

    Number 5 is something that I try to instill in my workshops. They need to learn how to meet deadlines, or they're not going to have careers.

  2. Devon Ellington Avatar

    PS i just posted the link to this in the workshop. Even if writing doesn't pay all your bills yet, you have to prove that same reliability as if it does, or it never will.

  3. Lori Avatar

    Amen to that! And thanks for the linkage. šŸ™‚

  4. Wendy Avatar
    Wendy

    Thanks, Lori. That's a great list and a great reminder to all freelancers. You don't need to be new to benefit from them.

    The only thing I can think to add is to Never argue with clients or potential clients. State your rate or availability and leave it at that. If they call you names, let it roll off you. It's not worth getting upset over and you could avoid problems in the future.

  5. Cathy Avatar

    Hi Lori- So glad to hear you are human again. I was concerned. šŸ™‚

    Another thought – Never ignore your gut – if something is raising the red flag, figure out what it is and do something about it because it is practically guaranteed it will come back to bite you.

  6. Lori Avatar

    Yea Cathy, the Yedi look wasn't working for me. šŸ™‚

    Good one. I'm a huge proponent of trusting your gut.

    Great one, Wendy! Arguing with a client is like confirming their suspicions that cutting ties with you was the right way to go.

  7. Caroline Braeken - Tillieux Avatar
    Caroline Braeken – Tillieux

    Great list, I think it sums up a general "behavior for the freelancer guideline" pretty well! And I agree that trusting your gut is of the utmost importance if one is to remain sane in this business, or in any business for that matter.

    Even though n°6, never underestimate your own value, is important, I find it extremely difficult to do at the start of my career. It's harder even to set prices to begin with!

  8. Paula Avatar
    Paula

    Never lose your sense of humor.

    With the variety of clients we all deal with every month, we need to be able to see the humor in some ridiculous situations (like Lori's resume example). I don't mean to laugh at those clients – just allow yourself to laugh at the situation after you're done dealing with it.

    Perhaps it was growing up with a cartoonist for a dad, but "Never trust someone without a sense of humor" has always been one of my rules.

  9. Lori Avatar

    Caroline, I totally understand! Look through my past posts – I know I've gone over a process on setting your price. It may help.

    Paula, that's true. If we didn't laugh, we'd all be bald from yanking out our hair. šŸ™‚

  10. Caroline Braeken - Tillieux Avatar
    Caroline Braeken – Tillieux

    OK thanks! I'll have a look, any info about that is always useful!

  11. Jenn Mattern Avatar

    Amen to #1! I actually just drafted a blog post for a client on that topic today — why freelancers should stay away from bidding sites.

    Great advice as always Lori!

  12. Vickie Avatar

    Great tips!! I'm a newcomer to freelance writing and I have to remember that I am a professional and I should charge professional prices.

  13. Lori Avatar

    Great minds think alike, Jenn. :))

    Welcome, Vickie! Just keep repeating that as your mantra – you'll do fine. When someone first challenges your price, how you respond is the defining moment.