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Tactical Tuesday: 6 Step Marketing

What’s on the iPod: Skinny Love by Birdy

I can’t believe it’s Tuesday and I’m just now getting around to telling you about my weekend. That’s a good sign, believe me.

Saturday I don’t even remember. I know it was slow and it involved reading. It always involves the farmers market, so I know we vegged up before we vegged out. We puttered around the house. I moved a few things from the basement to upstairs, but mostly it was just lounging and reading. The garden swing got some serious use. I can’t remember enjoying doing nothing more. Sunday I dragged him into the car and we drove. We ended up at Hawk Mountain Sanctuary, but the destination was actually more the ride than where we ended up. We stopped along a lake and had a picnic lunch, and we drove back roads, which took us through some gorgeous farm country. A few Amish buggies and one farm stand later, we arrived home with fresh fruit and our bucolic fix for the week.

I like starting the week strong. After that nice weekend, I began with a call with a new client in the morning. I think we’ll be able to work together, and I’m eager to start. It’s a company I’ve admired for a while, and it was wonderful to hit it off immediately with the woman I spoke with.

The afternoon was spent alternating between writing and marketing. I’ve decided to make my “breaks” in writing less jump-up-and-get-something-to-eat and more two-minutes-to-market instead. Despite my ADD nature when I’m writing (I have to break when I’m on a roll — my brain goes a little faster than my fingers), the shift helped. Now I’m doing something useful with my time.

I’ve also decided to start a new series: Tactical Tuesday. which will become part of this blog’s theme rotation.My goal is to find a specific focus for each of the themes I give you — Technology Tuesday is self-explanatory, as is Monthly Assessment and Free Advice Friday — and really narrow down the advice to something you can apply right now.

Here goes.

Tactical Tuesday: 6 Step Marketing


1. Choose your direction. Marketing starts with committing to a direction. You’d not pick up a hockey stick and start slamming it at the goal not knowing which goal is yours. Don’t do the same with your marketing.
Build a list of potential clients you’d like to reach out to. Start with any of the following: magazine editors, companies in your specialty area, company employees in your LinkedIn groups, etc. Don’t contact them — just gather contact info from their websites or some other directory.

2. Choose your method. Some clients on your list will require a specific approach — magazine editors will most likely get queries, for example. For the rest, decide how you’ll first approach them. Email, snail mail, phone calls, social media, face-to-face — all are possibilities. Pick one for today.

3. Create your message. What do you want to say to your potential customer? If they were to ask you what you do, how would you answer? Write your script, paying particular attention to presenting benefits. For example, don’t write “I’ve been writing for 25 years and I have worked with over 50 companies.” Instead, write “With 25 years of exceeding the expectations of more than 50 companies, I’m ready to help you improve your communications messages.” Set up your message simply — state why you’re writing; give a little background on yourself, and; personalize it with what you’ve observed, what you’ve done in similar areas to theirs, where you’ve seen them mentioned in the press, how you can help them get mentioned in the press, etc.

4. Proof it, then send it. Please, proof your work. Show them you’re going to be careful with their project by being careful with your communications. Check name spelling, company names, and your own spelling/grammar. Then send it via whatever method you’ve chosen (or call them if this is your phone script).

5. Follow up. If you’ve not received an answer to either your call or correspondence, check back. It could be, as has happened to me on a number of occasions, that someone put your note or voice mail aside to get back to and simply forgot. In one-to-two weeks (no later than two weeks, if you can help it), write back or call again. I usually attach the original note for reference. If you’re writing via snail mail, you could switch to email for the follow-up correspondence, just to speed things up.

6. Repeat. If you don’t repeat the process, especially the follow up, you could be cheating yourself out of money. In one case, the client didn’t respond for eight months. When she did, it resulted in over $23K in extra income that year. Every day, go through this simple process again. Once you have a lot of marketing messages out there, make sure to follow up every day on a handful of them.

Writers, what are your own daily marketing methods?
How often do you switch from one approach to another?

11 responses to “Tactical Tuesday: 6 Step Marketing”

  1. Ashley Avatar

    Great method, Lori. I've finally gotten on a role doing this, now that I've decided on the market I'm targeting. I'm using email because it's quicker and efficient for the folks I'm contacting. I have a general pitch that I customize for each contact, so they know I'm talking to them instead of just mass blasting everyone in the industry. I'll admit I haven't been good at following up, and it's been MUCH longer than two weeks for most of my contacts. I tend to think that if they don't reply, they aren't interested. That's what I usually do when I get pitches that I'm not interested in (especially those pitching writing services. Why would you do that to a writer?)

  2. KeriLynn Engel Avatar

    Great, simple strategy, Lori! #1 I think is the most important, or at least was for me. Once I narrowed down my targets, I got a much better response rate.

    @Ashley~ you know, I used to feel exactly the same way about following up, and never did. But about a month ago I started sending a quick follow up email, saying something like "I haven't heard back from you so I assume you're not interested. If I'm wrong, I'd love to chat! If I'm not, just ignore this message & I won't contact you again." To my surprise, it got a great response rate. Several people mentioned that, like Lori said, they just got caught up in their work & forgot to respond, but really did need a writer. It's worth a try!

  3. Lori Widmer Avatar

    Glad to hear it, Ashley! It's the consistent application that makes all the difference. I've often said you can have the worst marketing approach on the planet, but if you're consistent, someone will eventually say yes. LOL

    Follow-up is the tough part. I've let it go longer, but when it's a topical subject or it's deadline-driven, I make sure to reach out sooner.

  4. Lori Widmer Avatar

    KeriLynn, it IS the toughest part, isn't it? Love your response — it's similar to mine. Do you copy them on the original note, as well?

  5. KeriLynn Engel Avatar

    Yup! I actually just reply to the original message, so it has the same subject line & they can see the original. I use this Gmail app called Yesware, so I can tell whether they opened the original email or not. If they never opened the first email, I don't bother following up.

  6. Ashley Avatar

    KeriLynn, what a great line. I might have to use that. Quick and simple. I do like letting people know that I'm not trying to harass them, because no one likes that. But I followed up today with someone (who had contacted me, though) and she said she just got busy and forgot to reply but yes, she does want to talk more. So you're right, it does work!

  7. Lori Widmer Avatar

    That sounds like a great app! I'm going to look into that.

    I'd do this — I'd send them one more note asking if they've received the first one, and repeat the offer. Why not? Could be they just forgot, or it could have gone right into the spam folder.

  8. Lori Widmer Avatar

    Same here, Ashley. I did my usual follow up yesterday and one woman is interested. I suspect she's too fixated on price, but at least it's a conversation!

  9. Paula Avatar

    Not only do I follow up to LOIs, I often follow up on complaint letters.

    Why? A lot of times they assume the first complaint is just someone blowing off steam. The second letter shows you're serious. Just this week I had a call from a company I'd sent a follow up complaint letter (twice as long as the first!). And yes, I included a copy of the first letter…which they claimed they never received. All via regular mail.

  10. Anne Wayman Avatar

    Great advice, but I'm not surprised.

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