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Writers & Social Media: Use Responsibly

What’s on the iPod: Kinda Fuzzy by Eels

Yesterday was a bit slower for me. I was still feeling the effects of what I now suspect was a virus. I was able to get a little marketing and a little writing done, but the majority of the day was devoted to taking it slow and getting back to healthy.
Original Sin #1 -- original sin bianco porta white parete mela originale history adamo wall eva I had time to hit my favorite blogs. Over on All Indie Writers, Jenn Mattern has a 10 Twitter Tips for Authors post up that had me saying “Oh hell yes!” to many of the points. Give them a read — you’ll probably recognize much of the behavior she talks about.

As I read through the list, I realized much of her advice could be applied to nearly anyone who uses social media. As writers trying to attract clients, we have to be cognizant of how our communication approaches are coming across. While you may think anything goes on Twitter (how could you screw up in just 140 characters?), Jenn shows us even Twitter has boundaries.

That got me thinking about how we use social media incorrectly. Here are some of the sins I’ve witnessed:

Never retweeting or interacting. I have this simple process I use to decide if I’ll follow someone on Twitter: I look at their last ten tweets. If they’re all one-sided, I don’t follow. This isn’t someone inclined to interact — it’s someone looking to talk without hearing.

Not one link to anyone else’s blog. Big mistake to think readers don’t notice when a blogger won’t share the love, but I’ve seen plenty of this sin being committed. It costs you nothing to build a rapport with your writing friends and your blogging community. While this is a pretty lame practice, worse is

Not linking to the source of your idea. This post has a link to Jenn’s post, which spawned this idea. That’s what’s fair. It’s also courteous and right to let others know where your ideas come from. If you don’t, it sends the message that you think you know it all, or worse, that you’re covering up some lack of knowledge or expertise. None of us have all the answers. If you pretend you do, you’ll lose the respect of your followers.

Filling blog comments with self-promotion. You know who you are, and you think you’re not obvious. News flash — everyone sees it when you talk about all you’ve done and brag as you attempt to look like you’re continuing the conversation. Any post with one or more links or with at least three instances where you talk about your accomplishments is self-promotion. And you’re blatantly obvious.

Not responding to blog comments. Ever. A long while ago I stopped following a “top blogger” because there was no response at all, not even to a direct question. I wasn’t surprised to learn another writer had stopped following that same blogger. Years later, that top blogger no longer exists. That’s proof you can’t ignore your community. If you build it and they come, you have to be a good host/hostess.

Promoting on LinkedIn groups. Want to get yourself banned quickly? Post promotions on the Discussions page of your forums. Nothing devalues a forum like slews of promotions and no interaction or conversation that isn’t “Look at me!” variety. I know on the group I moderate, that’s grounds for getting booted. Put yourself in the place of the readers: would you want to sift through a ton of promotion to find advice or conversation? Of course not. Act accordingly.

Faking it until… I’m a proponent of faking confidence until you make it. What I don’t advocate is for writers to fake a better resume than they have. Don’t embellish your online portfolio and don’t tweet over and over your overly optimistic background or successes. I’ve never known a client to reward a writer for being creative with the truth.

What social media sins do you see writers committing?
What do you think is a good ratio of promotion to interaction?

16 responses to “Writers & Social Media: Use Responsibly”

  1. Cathy Miller Avatar

    You tagged two of my bigger pet peeves. The 1st is the blog posts that keyword stuffs the word "I."

    Did I tell you that I once wrote a post on that and I thought it was great and I don't care if you do. 😉

    My 2nd biggie is not responding to Comments. I (oops-there's that word again) 😉 know it's easy for me to say as I don't have to worry about hundreds of Comments. However, I know site owners that do receive hundreds and respond to them.

    I can understand that you may not be able to respond to hundreds, but some have taken the position that they are not going to respond to any because they are "too busy". Puh-leeze. Why have a blog if you do not plan to interact with your readers? I already belong to a church. I don't need another preacher.

  2. Lori Widmer Avatar

    Cathy, exactly. If you're using the word "I" to relay an experience or respond sensibly, fine. If "I" is used to show how freaking special you are, how boring is that to read?

    You're one "I" I enjoy reading. 🙂

    Yep, those who don't answer comments drive me crazy. Most bloggers I know don't do that, but there have been a few. I did have to go back in time a bit to find my examples (weeded out the bad seeds a while ago, amen), but I suspect there are still some who don't respond.

  3. Yolander Prinzel Avatar

    I felt a flash of heat and ran to check my last ten tweets. Pheewwwwww, made it. 😉

  4. Lori Widmer Avatar

    LOL You always make it, Yo. 🙂

  5. Jennifer Mattern Avatar

    Thanks for the mention Lori!

    Cathy – I'll never understand the aversion to responding to comments either. Blogs are social media tools. They've been around long enough that people should know what's involved in running them. If you aren't prepared to be social as a blogger, you aren't prepared to run a blog, period.

    This was a big thing several years ago when Seth Godin chose to go this route. And you know how it is on the Web. If Seth Godin does something, everyone and their brothers want to do the same thing. It was ridiculous then, and it's ridiculous now.

    If you can't make time for your readers, you have other options. Go on hiatus. Bring in more guest bloggers who will respond to questions on their posts. Or only close posts after a certain period of time (such as after 6 months). You can cut down on comments to deal with, but still have new conversations with your readers. Better yet, only close comments on specific posts — those that rarely get comments anymore, those of a timely nature that are no longer relevant, etc. Your blog platform should allow that. If not, get a better blog platform.

    It just comes across as some disgusting entitlement thing where some folks think they should get all of the benefits of blogging without doing the work. Even worse if they've built an open community only to turn their backs on their readers once they hit critical mass and assume they'll stick around. Then again, I suppose that's common in business — caring more about your audience or customers when you need them more than they need you.

  6. JAEWrites | Chara Avatar

    I'm recent(ish) at blogging, and I'm learning the ropes at Twitter. I appreciate your insight and your willingness to share the knowledge. I will admit I respond to every Tweet and comment on my blog–but in all honesty it's because I'm excited/surprised that someone took the time to 1. Read what I wrote & 2. Respond.

  7. Lori Widmer Avatar

    Chara, I love that. 🙂 I still get excited when people comment. I hope you never lose that feeling!

    You're welcome, Jenn. Thanks for the inspiration. 🙂

    I'm fortunate that all of the blogs I read right now have active hosts who comment regularly. I love that. It's so much more a conversation than, as Cathy says, yet another preacher.

  8. Lori Widmer Avatar

    Sorry — Jenn. We have two Jenns now. 🙂 May I call you JAE or Chara to keep things from getting, well, confusing?

  9. Paula Avatar

    Last week someone tweeted a link to a supposed writing guru's blog. I hadn't visited it in a while (the "guru" in question was such a sloppy writer I couldn't bear to read the blog on a regular basis), so I gave it a second chance.

    The funny thing? The "guru" only wrote maybe one out of every 8 posts. They rest were all guest posts. That just smacked to me of someone desperately trying to inflate page views and lure followers from more successful bloggers. Bad form.

  10. Lori Widmer Avatar

    Paula, I hadn't considered that one. I like guest posts if they're bringing a new perspective and fresh ideas. That's a lot of guest posts, though. I don't think I'd make the bulk of my blog guest posts. Wow.

  11. Paula Avatar

    Maybe it was a week or two of special guest posts? If so, unlike your Writers Worth Week, there wasn't any obvious reference to such a thing at the blog I mentioned.

  12. Lori Widmer Avatar

    That's just weird!

  13. jenniferamendt Avatar

    You can call me JAE. 🙂

  14. jenniferamendt Avatar

    You can call me JAE! 🙂

  15. Lori Widmer Avatar

    I will. 🙂

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