What I’m reading: Gilian the Dreamer by Neil Munro
What’s probably on the iPod: Mary’s Boy Child by Harry Bellafonte
By the time you read this, my daughter will be a day-old college graduate. 🙂 I’m driving back home with her today, so I’m not around to comment until possibly tomorrow. I hope you’re enjoying a holiday break, as well. If not, I hope you’re earning oodles of cash.
I mailed out two packages last week. Because the one didn’t have a proper box, I took it to UPS. It had small items in it, so it came in at just under 3 lbs. I asked how much to ship – 15 bucks and change for regular ground or 39 bucks and change for expedited. I said, “Well, as long as it’s there by the holidays, let’s go with the cheaper.”
And here’s where it got interesting. I’m standing in the UPS office on December 15th. The young people behind the counter both said, “Oh, it may not be there by Christmas.”
Of course I asked why. “That’s 10 days from now.”
The littlest chirpee said, “Oh, it’s so busy right now that a lot of the time the guys can’t get all the packages on the trucks. It could be sitting in the back here until after New Year’s!”
They were young and had absolutely no clout (or clue), but I couldn’t resist messing with them. “Then tell me exactly why you’re in the shipping business if, as you say, you can’t guarantee you’ll ship.”
The eager one chimed in. “Oh, but we CAN! It’s just that you have to pay for the guaranteed shipping, that’s all. But with guaranteed it will be there in three or four days.”
“Wait,” I said. “I’m paying more than double for delivery that your company is supposed to be providing anyway? And even then my package won’t arrive for up to four days?”
She smiled. “Yes! It’s really busy right now.”
The next package went out via the post office. It weighed over 15 lbs. I insured it for $300, and asked for priority two-day shipping.
The price: $17.95.
And the letter is going out to UPS next week.
What do you think would happen if we worked that way?