Not long ago, I had a conversation with a potential client at a trade show. The prospect was indicating a strong need for my services, and he promised to call me the following week.
When that call came, I was prepared. Since the prospect had told me his needs — thought leadership articles — I had a contract outlined and had my pricing in place. But what happened next was so unexpected, I was left speechless.
It went something like this:
Client: As I mentioned, I’m looking to place some thought leadership articles in a few targeted publications. I thought it best to bring you on board to write them since I’m pretty busy with my law practice. The articles are all on risk management topics, and that’s in line with your expertise.
Me: That’s true. (At this point, I gave him a brief synopsis of my background.)
Client: So here’s what I need from you – you’ll interview me, write the article, I’ll edit it, then you can get it accepted by one of the magazines I’ve indicated. You have relationships with those publications, don’t you?
Me: I do, yes.
Client: Good, so you know which ones will pay you.
Me: Excuse me? Pay me?
Client: Yes, the idea is that you write it for me, I’ll edit it to where I want it, then you sell it to a magazine.
Me: ….
I admit, that was a new twist on an old theme. Here was yet another client trying damn hard to get me to do his bidding and answer to him without his actually having to pay me.
No.
NO.
HELL NO.
See, what the client wanted me to do was unethical. Magazines that are paying for your writing are paying forย their product.
Let me repeat: That is the magazine’s product. Not yours. And it sure as hell doesn’t belong to the client prospect who wants something for nothing. Why?
Because it’s a clear conflict of interest. You, as a writer, cannot accept payment on both ends of a project, especially if that project is being paid for by the magazine that has agreed to buy it.
[bctt tweet=”Is your client blurring ethical boundaries? How to tell (and how to fix it). #freelancewriting” username=”LoriWidmer”]
You also cannot allow sources to control the narrative in the article. Media agencies have the right to publish material that meshes with their mission, audience, and standards. As they should – they’re paying for that content and have the right to make it fit within their own standards.
Here’s where the conflict is spelled out:
Deny favored treatment to advertisers, donors or any other special interests, and resist internal and external pressure to influence coverage.ย
That’s straight from the Society of Professional Journalism’s Code of Ethics page — a code all journalists are taught in college courses and are expected to adhere to in the performance of their jobs.
Journalistic ethics, in fact, are well-known and spelled out in detail.
[bctt tweet=”Prospective clients have no right to dictate – or edit – any work that a magazine is paying you for. #freelancewriting” username=”LoriWidmer”]
But what about client requests that aren’t necessarily going to fall under the Code?
It becomes a question of morality — yours. Here are some instances that could put your back to the wall:
- A client asks you to tweet disparaging comments about a competitor or start rumors that the competitor is in financial trouble
- A client prospect wants to pay you to ensure they are mentioned in your article
- A client asks you to make up statistics to support their product claims
- An editor makes you slant the quotes from experts to support the article premise they want to present
- A client asks you to rewrite someone else’s article and present it as their own ideas
Obviously, every one of these scenarios should be met with a big, fat NO.
But what if the line isn’t so clear? What do you do then?
Research it. In most cases, your gut reaction that something isn’t right is going to prove correct.
When in doubt, don’t.
If you’re still in doubt, ask. Ask here, ask a trusted friend, find a legal expert, whatever it takes to get you to a solid, reasonable answer. It is never okay to accept terms and demands from clients that are unethical. Doing so can put you in legal jeopardy, and could have larger repercussions when clients, looking for a scapegoat, point to their writer as the source of all wrongdoing.
Writers, have you ever been asked to do something questionable or clearly unethical?
How did you handle it?
5 responses to “Freelance Ethical Boundaries (and how to spot attempts to cross them)”
Yes, to all the things you said about ethics. It’s also gross and slimy!
But here’s the other part: Dude wanted to shift all the risk of this assignment on you. If you couldn’t get it sold, well pound sand for all the work you did.
Again with the people wanting stuff for free today!
I want to hear what you said to him, Lori. You left that part out!
I’m hoping it was something like: “I’ve never had a client ask for this arrangement before, and it’s certainly one I’m not comfortable with. OFF YOU GO, MOTHER——”
OK, maybe not that last part. ๐
ALL the risk. And all the damn work. Really, dude?
I told him it was unethical. I said, “The magazine’s guidelines do not allow for interview sources to control the content they’re paying for.” Never heard from him again. Shocker! LOL
I like your answer better. ๐
Know what else? He was one of TWO people in two weeks to propose that. Seriously, are people completely mad?
OK, now you’ve triggered my thinking. Two in one week? Some “influencer” is getting paid for telling people how to be like them, and this is one of the things they’re suggesting. And you know what? Some stupid writer probably did this for that “influencer.” Ethics today are so out of kilter. Again. Gross.
One of my very first clients tried the old, “You write this glowing article about my business. You research the markets. You pitch it. I get final review. The magazine pays you and I get all the glory. For free.” Um, no. He thought because I was young and just starting he could pull one over on me.
The thing is, if anything feels off or sketchy, it probably is unethical at best. Unless you’re a sociopath.
A friend of the family owns a tree service. A friend of mine hired his company to do a large amount of work. He insisted she pay in CASH. The total was high enough that she had to hit ATMs on two separate days to withdraw the entire amount. I told her the only reason he insisted on cash was to avoid paying taxes. As a fellow IC, I resent that, and would demand an itemized receipt โ and let him know it’s because I MIGHT be able to declare a portion of it on my taxes.
A few years ago, a huge limb fell off a tree out back. I cut the leafy bits and the smaller branches off and had it down to a ~30 foot log. A couple neighbors were going to bring a chain saw over and cut it up, but kept being delayed. So when the neighbor’s yard guy offered to cut it up and haul it off for $50 (or $20 cash), I had him go ahead. Pretty shortsighted of him, considering his “cash discount” would have lost him $30 when the taxes owed on that would be so much less. I paid by check. (Seriously, it was worth more than $50 to me, and his crew had it cleaned up in about 10 minutes. Worth it.)
Great measurement, Paula. If it feels off, don’t.
I agree with you on the tree service dude insisting on cash. Good reason for a receipt, too. Cash transactions are tougher to trace, so it would be tough to get restitution should he have damaged something in the process.