Devon, if they promised in writing to pay for a spa, I might actually consider the drama queens! LOL Alas, they rarely see their behavior as problematic, so they work without me, I say.

Gabriella! You're back! Definitely missed you, girl. Grumpy McGrumperson — I'm totally calling someone that this week. I like your perspective on how dogs approach other dogs. A lot to learn from our canine companions…

A walk along Michigan Ave sounds terrific. Great place to unwind! Better that you're doing it when it's warmer. Every time I've been there it's been December.

Haven't commented in a while. Been busy and focused!

Anyway, what I learned from my dog:
"Oh, my gosh, it's my best friend Fannie!"

"Oh, my gosh, it's my best friend Otis!"

"Oh, my gosh, it's my best friend Josie!"

In other words, you determine how you'll be today. Will you focus on being happy to see your friends, or will you be a Grumpy McGrumperson? Your clients will likely follow your lead.

P.S. Totally agree on the walks. I take my dog for two outings during the work day. One brief walk midmorning and a Michigan Ave. beach outing in the afternoon. I get as much out of them as he does.

They aren't worth it, and there are better clients out there.

I admit, I have never seen the Dog Whisperer – really. So, I'll pick up the pointers here (better than picking up something else that dogs bring to mind) 🙂 and learn from your experience. 🙂

Anne, that's a great role model. 🙂

I mimic my cat a lot – she doesn't panic and is never afraid to ask, over and over again, for what she wants.

Let me guess – he was always expecting everything be done yesterday and perfectly, yet he was slow to pay, wouldn't give you a raise, rarely said anything other than "I need" to you. From this chair, you're well rid of him!

Don't feel guilty for parting ways with a client who doesn't fit. You weren't paid what you were worth, you weren't treated like a professional, and you weren't enough feedback to make his projects correct. It was a business decision and once you find a client who treats you better, you'll soon lose any guilt you have with relief.

Paula, I figured you'd like this one. 🙂 Appreciate the small stuff – definitely makes the job worthwhile!

Appreciate the small stuff – Dogs are thrilled with praise (even more so with treats). When a project is published, printed or posted, tell the client what you like about it. When my favorite editor sends proofs, I'm almost always blown away at the seamless editing, creative layout and even other writers' articles, so I make sure to say how great it looks. You know how good it feels to hear someone compliment your work – clients need a little reassurance now and then, too.

Go for a walk – When I'm stressed or have a heavy writing day I'll take my dog out for a short walk. She's happy, I'm happy that she's happy, and moving around releases endorphins or something (Cathy will probably know what) that lift your mood and boost your energy. When you're back at the desk, your head is clear and you can focus on work again.

This client was very demanding, and when I tried to raise my rates (for the very first time!) to bring him in line with clients I've acquired more recently he refused to give me an answer and just kept demanding work. There have been many issues with payment, no response to email for weeks, requests for freebies that should only take a minute, etc., etc. …there was no balance on his account as I just returned from vacation so I thought it was a good time to end things.

Like I said, long time coming. I feel I did the right thing for me but still feel a little down and guilty all the same. Thanks for listening. 🙂