Comments on: Do You Kiss Your Mother With That Mouth?

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By: Lori

Lori — Tue, 05 May 2009 12:22:00 +0000

THAT was his test? Are you serious? So, Google is his grammar check? Oh my lord, have we come that far down into the sewer?

Katharine, I agree. If you’re near the end, get it over with and sue for payment if it comes to that. It’s amazing – if we ask for payment for work completed, some clients get so upset and stall! Yet if they didn’t pay their doctor bills, they’d be in collection within a few months. Then again, maybe they have troubles paying ALL their bills.

By: Katharine Swan

Katharine Swan — Mon, 04 May 2009 22:02:00 +0000

Lori, I knew when I started having problems getting payment that the most I’d do was finish the project. The unprofessional emails only confirmed that I’d done the right thing.

By: Krista

Krista — Mon, 04 May 2009 21:49:00 +0000

@ Lori – I thought it was fine too. His reasoning why it was wrong was because he googled “can not have had” and didn’t get any direct hits.

By: Lori

Lori — Mon, 04 May 2009 21:04:00 +0000

Gabriella, I'm so glad you were able to work that out! Sometimes you just need to get back on the same page. Since you two were basically stuck with each other, it's good that things came out and got resolved. :)

Krista, honestly, I think your sentence was fine. That's just one strange dude. :)

By: Lori

Lori — Mon, 04 May 2009 21:03:00 +0000

Krista, anyone who pays you crap and can't accept that you're moving on (called you unprofessional? For what? Expecting to be PAID like a professional?) isn't worth the time worrying about them.

I'm about to weed a rather large piece of dead wood out of my life, Devon. You know the circumstances, so once the market lifts, I'm gone.

Katharine, I didn't have to read anything more than "venomous emails" to know your former client wasn't being a professional about your arrangement. Good for you for not continuing the nonsense.

I'm all for asserting yourself to get what's owed, but I'm against sticking my hand back into the flame when it's clear they're just waiting to burn you.

By: Gabriella F.

Gabriella F. — Mon, 04 May 2009 18:24:00 +0000

I don't remember many specific indidents of bad behavior with clients (maybe I'm blocking them out!), though I've had my share with sources. That's another story, of course.

I do remember that one editor at a trade I work with a lot was verrrry prickly when we first started working together. There were moments when we were both in that grit-your-teeth-while-being professional tone. She was being pissy with me, and I was biting my tongue to not be pissy back. (Not sure I always succeeded.)

I tolerated the tension because I didn't want to taint my reputation with all the eds there. Then, suddenly, the tension bubble burst, and we're now friends (not close, but pleasantly comfortable with each other at group events).

I know, it's wierd!

By: Katharine Swan

Katharine Swan — Mon, 04 May 2009 18:21:00 +0000

I dropped one crazy client after our entire relationship erupted into drama. First she disappeared for over a month when a payment was due. Suddenly, when I sent an email threatening to inform the parent company that they were affiliated with that they were not paying their contractors, she resurfaced and said they had been “on vacation.” Yeah, whatever.

We were in the middle of a long-term project, so I insisted on being paid the rest of the balance in full, in advance, if they wanted me to finish the project. They did, so I finished it, but then she didn’t like what I turned in — complained that it wasn’t what they’d wanted (even though I followed the instructions they’d given to the letter). I explained that the two revisions the project terms provided were REVISIONS, not complete and total rewrites because they changed their minds, and refused to work with them anymore. She sent several venomous emails threatening to turn me in (for what?) if I didn’t continue to work with her. I responded at first with a, “I’m sorry, but I cannot work with someone who treats me with blatant disrespect,” and after that I just ignored her.

By: Krista

Krista — Mon, 04 May 2009 17:40:00 +0000

Yeah, I’ve dropped a few clients over situations like these. One situation that sticks out was when I used the phrase “can not have had any prior convictions” when describing the eligibility requirements for a visa. He informed me that this phrase was incorrect. This was 7 words out of a 15-page document. I apologized, fixed it, and moved on, but he wouldn’t let it go. I did get another assignment, but he told me he needed me to be “more accurate,” that his customers judged him on the quality of his site, and on…and on. I left shortly after. Seriously, I probably wrote at least 15-20 thousand words for this client (at a fairly shitty rate I might add), and his reaction just seemed a little excessive. When I told him I would be moving on, he said in his return email that he was “shocked by my unprofessionalism.” This was one of my first clients. Oddly, I’ve found that my earlier ones, who paid very little, were the ones who felt like they could demand work over the weekend and go nuts over small errors.

By: Devon Ellington

Devon Ellington — Mon, 04 May 2009 12:44:00 +0000

I draw boundaries, stick to them, and cut out the deadwood of pain in the butt clients as soon as possible.

Life's too short to waste on a---. No matter how much they pay.