Words on the Page

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Handling Controversial Writing Assignments

What’s on the iPod: Best of My Love by The Eagles

You are what you write, aren’t you?

If you’re good at what you do, no. Recently, I wrote an article on a controversial topic for a favorite editor. I knew when I wrote it there would be debate. And boy, there has been. I’ve seen people choosing sides, arguing with each other and, in one case, lashing out at me and resorting to childish name-calling tactics to attempt to “enlighten” me.

What’s interesting about this particular article is I made absolutely no conclusions on the validity or lack thereof of the topic — the anti-vaccine movement. I didn’t come down on either side, but rather rode the middle and made objective observations based solely on facts.

Ah, but that’s never quelched a good debate, has it?

Editors love debates, especially online, because it drives new traffic to their sites and creates an impression of the publication as one that presents interesting ideas. Who wouldn’t love that? Writers love debates too (or we should) because it creates a value for us in the eyes of our editors — we can write about something many people would shrink away from.

If we handle it right, that is.

When I got that first angry email, I’ll admit I was a little nervous. What if the editor didn’t like what was being said? What if my facts, which I’d been so careful with, were suddenly full of holes?

Even years of journalism training doesn’t alleviate entirely that feeling, I’ve found.

So here’s how I handle controversial writing assignments:

Have multiple sources. For my article, I was careful to make sure the sources I used were trustworthy, reputable sources (reputable in the opinion of the majortity of the population). I made sure also to back up one study with another. In each instance of a statement made or conclusion drawn, it’s never a bad idea to look for another similar conclusion from independent sources. In one case, I used a Harvard Law study to solidify what the CDC has concluded. One is an independent, trusted organization; the other a government agency, trusted by many. In this case, the anti-vaccine proponents do not hold the CDC or pharmaceutical companies in very high regard, so having an independent group backing up the facts is a good idea.

Refuse anything but the facts. If your client is asking you to write or ghostwrite a story that is completely biased, you can decide if it’s appropriate for you to do so. For example, if your client wants you to write a sales ad stating how his company is the most experienced and best company in his field, chances are that’s not going to be harmful to write. If, however, the client or editor wants you to write a pro-chemical article, for example, extolling the virtues of a chemical process that may be killing people, that might not be an assignment you want to take unless they allow you to present the opposing viewpoint.

Don’t engage in debate. In this case, I let 85 comments accumulate and a few days pass before I responded at all. I wasn’t going to, but the editor was loving the discussion and invited me to respond. When I responded, I kept it respectful (despite being called everything but a Christian) and included links to my facts. Taking on one or more of the commenters was tempting, but it would have served no useful purpose, and I don’t want potential clients seeing me locking horns with readers.

Stay neutral. The bigger reason I didn’t lock horns was that I could see both sides of the debate quite clearly. I didn’t make conclusions in the article, and I sure as hell wasn’t going to make them after the fact. My job was to present facts. That’s what I did.

Include both sides when possible. The strange part of all this is that the article was about how insurers should approach the various aspects of the anti-vaccine movement and claims stemming from or alleged to stem from unvaccinated people. I didn’t have to present the other side, but I did. I found a source who was quoted quite heavily, who’s had firsthand experience with autism in her family. Her words were important not only because of the personal connection, which I didn’t know about until we’d talked, but also because of her status as an attorney handling insurance claims. Be fair to both sides in any issue. You’re going to say things that will ignite debate, but if you present each side, they’ll be debating the issues much more than your inability to see both sides.

Say no if it doesn’t fit. There are times you don’t mind writing about something that isn’t exactly in line with your own thinking. For instance, I was able to write about a different political party because what I was writing wasn’t necessarily political, but insightful. And I work off the belief that none of the parties want this country to fail. It’s an opportunity to learn and understand a bit better what makes people tick. Still, there are topics you may feel so strongly against that objectivity isn’t possible. Stick with your convictions and never change your mind just for the money. It’s never worth it to lose your integrity.

Writers, how do you handle controversial topics?

5 responses to “Handling Controversial Writing Assignments”

  1. Cathy Miller Avatar

    I admired how you handled this whole hot potato, Lori.

    As most of my industry writing is ghostwritten, I have never encountered the same "exposure" you did with your article, Lori. And the closest I came to a controversial topic was one client's criticism of health insurers.

    To take a bit of a different spin on your topic, what I found I had to do as the ghostwriter was take some of my client's less than tactful remarks and put a professional spin on his words – without losing the passion that makes him so effective at what he does. And frankly makes for a much better read. 😉

  2. Paula Avatar

    When I covered a similar topic a couple years ago, my biggest problem was dealing with one a key source whose professional views as a physician were often obscured by his utter disdain for anyone who disagreed with him. He literally called them idiots (and worse). Luckily my other sources were more thoughtful and balanced and explained their POVs rationally and without name calling. (I did have to treat some of the first guy's comments the way Cathy said she handles less-than-tactful comments.)

    Oddly enough, when I wrote the article about how Harpo Studios has gone from producing The Oprah Winfrey Show and a couple other talk shows to producing the bulk of programming on OWN, I had no clue anyone (emphasis on the ONE) would find it controversial. After all, the network grew exponentially in the last year, making it a newsworthy topic for the cable industry. The day the issue came out, my editor had a call from an outraged reader who apparently went on at great length about how terrible it was to give any exposure to someone who runs a non-union studio. As if Oprah needs exposure. Besides, that the vast majority of cable programs are produced by other non-union studios. My editor handled it well. She let the reader speak his or her piece and then invited the caller to write a response for the next issue. You guessed it. The caller didn't follow through.

    I guess people just need to vent. Some topics you know will ignite passions, but it seems almost anything can be a hot button issue these days.

  3. Cathy Miller Avatar

    Amen, Paula. We never know what's going to push someone's buttons.

  4. Jennifer Mattern Avatar

    I agree with Cathy. You handled that one beautifully Lori!

  5. Lori Widmer Avatar

    Cathy, I'm currently being baited on a LI forum, too. It's someone I've been acquainted with for some time, so I know his entire goal is to stir things up. I had the audacity to thank him for his comments and he lit into me. My response was calm and straightforward, and pretty much agreeing with his concerns. His response back was to accuse me of something so off-the-wall wrong that I decided to quit. He's not interested in an adult, cordial debate. I'm not interested in rolling in the mud. End of my participation!

    Paula, I remember that guy! He was really insulting of the opposition, from what I remember. I had a source for that medical marijuana story go off in similar fashion. His quotes were mostly not useful, but he did say a few things on topic that were included. I don't care about your politics or personal views, buddy. You're an expert source, which should mean you can separate personal from professional.

    Thanks, Jenn. There are days, though, that handling it beautifully is really, really hard….

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